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Privacy Policy

1. Introduction

At Scrapify, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web scraping service.

2. Information We Collect

2.1 Personal Information

  • Email address
  • Name (if provided)
  • Billing information
  • Usage data and preferences

2.2 Technical Information

  • Usage statistics (such as features used and frequency of use)
  • Browser type and version (only when necessary for troubleshooting)
  • Cookies and similar tracking technologies
  • Anonymized analytics data

3. How We Use Your Information

We collect and process your data with specific purposes and legal bases for doing so:

3.1 Service Provision

  • To provide and maintain our web scraping service
  • To process your transactions and billing information
  • To notify you about changes to our service
  • To respond to your inquiries and provide customer support

3.2 Legitimate Business Interests

  • To analyze usage patterns and improve our service
  • To detect, prevent, and address technical issues
  • To protect against unauthorized access and potential abuse
  • To ensure the security and stability of our platform

3.3 With Your Consent

  • To send you marketing communications (when you've opted in)
  • To personalize your experience and recommendations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Data Storage and International Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. Specifically:

  • We store your data on secure cloud servers primarily located in the European Economic Area and the United States.
  • When we transfer data outside your country or the EEA, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.
  • For transfers to countries without adequate data protection standards as determined by the European Commission, we implement measures such as Standard Contractual Clauses or rely on other legal transfer mechanisms.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Account information: Retained for the duration of your account plus 30 days after deletion
  • Usage data: Retained for up to 24 months
  • Billing information: Retained for the period required by applicable tax and accounting laws (typically 7 years)
  • Support communications: Retained for up to 2 years after resolution of your inquiry

When we no longer need personal information, we will either delete it or anonymize it, and if this is not possible (for example, because it has been stored in backup archives), we will securely store it and isolate it from further processing until deletion is possible.

7. Your Rights and How to Exercise Them

Under applicable data protection laws, you have the following rights:

  • Right to access: You can request a copy of your personal data
  • Right to rectification: You can request correction of inaccurate data
  • Right to erasure: You can request deletion of your personal data in certain circumstances
  • Right to restrict processing: You can ask us to limit how we use your data
  • Right to data portability: You can request a machine-readable copy of your data
  • Right to object: You can object to our processing in some circumstances
  • Right to withdraw consent: Where processing is based on consent, you can withdraw it anytime

How to exercise your rights: To exercise any of these rights, please contact us at support@scrapify.biz. We will respond to your request within 30 days. We may need to verify your identity before completing your request.

If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

8. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service-related services, or assist us in analyzing how our service is used.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@scrapify.biz

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes:

  • We will post the updated policy on our website with a new effective date
  • For significant changes, we will notify you via email or through a notification on our service
  • We encourage you to review the Privacy Policy whenever you access our service
  • Your continued use of our service after changes to the Privacy Policy constitutes acceptance of the updated terms

Previous versions of our Privacy Policy are available upon request.

Last updated: May 7, 2025

Version: 1.1